Until legislation can be passed and signed into law, Congress needs to exercise its oversight responsibilities. This bill would require federal agencies to submit a simple reopening plan to Congress, clearing the way for more efficient service for taxpayers. To address this problem, I am drafting legislation called the RETURN Act. This is simply unacceptable and is slowing down the work of government. Out of 20 federal agencies I contacted about reopening (including the IRS), only one could give me a rough sketch of a reopening plan. Unfortunately, most federal agencies are still not fully back in person, even as most American workers have returned to the workplace. The first step in clearing these backlogs is for IRS employees to return physically to the office. If this tax season is going to be any smoother than last year, Congress needs to address the problem. I have intervened in many cases like this, but the IRS continues to be bogged down by their own staffing problems. There is simply no excuse for the IRS withholding their money for so long. They live on a single income and have been unable to make needed repairs to their home, which was damaged by Hurricane Zeta. It has now been over 72 weeks, and they are still waiting for their refund. One married couple filed an amended tax return and was told to wait 16 weeks. I have heard from many Mississippians who tell me about hardships they are experiencing because of IRS delays. These delays are adding to the financial uncertainty already facing many Americans. According to the Taxpayer Advocate Service, only 11 percent of callers have gotten through to the IRS in the past year, and those who submit a written message are waiting up to six months or longer for a response. Even today, nine million Americans are still waiting for their 2020 tax refunds and are finding it almost impossible to speak to the IRS. Yet many of us are apprehensive after last year’s long IRS delays and are wondering if this year will bring similar headaches. With tax season upon us, Americans are beginning to sift through W2s and 1040s in preparation for Tax Day.
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